Coronavirus -
What we're doing

Travelling during COVID-19

Can I travel during COVID-19?

Yes.

You can check the guidance and any restrictions from transport operators here:

National Rail: https://www.nationalrail.co.uk/stations_destinations/coronavirus.aspx

TfL: https://tfl.gov.uk/campaign/coronavirus. Please note that face coverings must be worn for the full duration of journeys on the TfL network, including inside stations and bus stations.


How do I cancel my annual ticket because of COVID-19?

You can find more information about our cancellation process here

If you have a Commuter Club annual ticket that you are not able to use, you can cancel your ticket online via your dashboard. We’ve been working hard to make our cancellation process as quick and easy as possible.