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London Loves Commuter Club
See all the great reviews from real Commuter Club customers.
Stuart
Genuinely amazed by the high standard of support received when I needed to change my CommuterClub Ticket
Really great service
Eileen Donoghue
It's great because I no longer have to remember to top up, it's a great time saver and very easy to sign up. I will definitely be using them again next year
Excellent service by CommuterClub
George Ogunka
The service is very good and less time spent buying tickets.
Excellent service by CommuterClub
Vaishali Desai
I now don't have to remember to renew travel card each month. Direct debit with commuters club has sorted that for me plus I get free month of travel.
What our customers say
Displaying all 2524 reviews
1 of 253
Mary Latham
Monday December 21st, 2020
Verified User
Always excellent and on time and always very helpful if you have any queriesZone 1 - 3 OystercardAlways excellent and on time and always very helpful if you have any queries
John Joseph Reyes
Saturday December 19th, 2020
Verified User
Straight forward application and excellent customer support. You can pause your subscription whilst on holiday.Zone 2 - 3 OystercardStraight forward application and excellent customer support. You can pause your subscription whilst on holiday.
Taofeek Adedeji
Saturday December 19th, 2020
Verified User
Because you provide good customer service to people. to the people.Zone 2 - 6 OystercardBecause you provide good customer service to people. to the people.
Maia Antonov
Thursday December 17th, 2020
Verified User
The renewal for the next year was getting messy but Jimmy saved the day ! I was really disappointed and upset with the w...Rochester to Oyster Zones 1-6 Season TicketThe renewal for the next year was getting messy but Jimmy saved the day ! I was really disappointed and upset with the way the renewal was presenting itself but Jimmy managed to get me a good deal and made sure everything has been set up correctly .I really appreciate the involvement and the dedication ( few more conversations and I would have had to add him to my Friends&Family phone contract :)))
Excellent customer serviceZone 3 - 6 OystercardExcellent customer service
Adebayo
Tuesday December 08th, 2020
Verified User
It's well ok. It save me money annually. Infact in my overall rating, it's good for me and i will continue to tell peop...Zone 2 - 4 OystercardIt's well ok. It save me money annually. Infact in my overall rating, it's good for me and i will continue to tell people to go for commuter club. Thanks.
Oluwaseun Tope
Tuesday December 08th, 2020
Verified User
Your service was very super goodZone 1 - 2 OystercardYour service was very super good
Paul Griffin
Saturday December 05th, 2020
Excellent way of bringing down your monthly travel costs with the added bonus of the Annual Gold Card to save even more....Zone 2 - 3 OystercardExcellent way of bringing down your monthly travel costs with the added bonus of the Annual Gold Card to save even more. A few quirks in dealing with the company but always found the staff exceptionally helpful. As things stand it was actually a bit of a wrench having to cancel my annual pass but having moved to permanently working from home since March it�s no longer viable to get an annual pass. That said there was no hassle in doing so as one might expect when cancelling a contract as I�ve experienced with other companies. However if, or when ??, things change for the better Commuterclub will be my first (and only!) point of call for my next annual travelcard.
Robert
Friday November 27th, 2020
I think commuter club works really well. Helping me save money and making the experience of buying a yearly travel card ...Zone 1 - 2 OystercardI think commuter club works really well. Helping me save money and making the experience of buying a yearly travel card easy. The customer service was great. I really hope to go back to them post pandemic.