A prestigious Miami Beach residential development has announced a collaboration with Forbes Travel Guide to enhance its luxury service standards. Murano, a condominium property managed by Marquis Association Management, is now among a select group of residential communities worldwide to undergo hospitality training from the global ratings authority.
Forbes Travel Guide, widely recognised for its Five-Star rating system for hotels, restaurants, and spas, is providing Murano’s staff with extensive training to elevate service levels to those of the world’s finest hospitality establishments. The collaboration is designed to reinforce Murano’s reputation as a leader in high-end residential living, offering its residents an unparalleled lifestyle experience.
“Since 2001, Murano has been a premier luxury residential destination for both seasonal and permanent homeowners,” said Rishi Idnani, Managing Director at Marquis Association Management. “With over two decades of setting the benchmark in premium residential hospitality, we are thrilled to align Murano with the gold standard in luxury service.”
Forbes Travel Guide operates in over 85 countries and is best known for its annual global Star Awards. The organisation’s consulting services extend its expertise to select clients in the hospitality sector, and Murano now joins a distinguished list of properties benefiting from its guidance.
Under the collaboration, Forbes Travel Guide has developed tailored service standards and a bespoke training programme for Murano’s onsite staff. The initiative focuses on global best practices in hospitality, ensuring that team members are equipped with the skills and knowledge required to provide an exceptional level of service. Executive trainers from Forbes Travel Guide have worked closely with Murano’s management to implement the programme, enhancing service delivery and fostering a culture of excellence among staff.
Hermann Elger, CEO of Forbes Travel Guide, welcomed the partnership, stating: “We are proud to collaborate with Murano as one of the few luxury residential developments in the world to receive Forbes Travel Guide training. Murano has demonstrated a strong commitment to leading the industry in residential hospitality. Its investment in superior service will further enhance the living experience for its residents.”
Located at the edge of Miami Beach Marina, Murano is widely regarded as one of the most prestigious waterfront communities in South Florida. The development comprises three towers on a 4.5-acre site, offering unobstructed views of Biscayne Bay along with partial views of the Atlantic Ocean.
Since its inception, Murano has attracted affluent residents seeking a premium living experience within the historic South of Fifth neighbourhood. Its amenities include a bayfront pool and spa, tennis courts, a state-of-the-art fitness centre, private beach club, media and multi-purpose rooms, 24-hour security, and valet service.
With its collaboration with Forbes Travel Guide, Murano is reinforcing its position as a leader in luxury residential living, ensuring that residents continue to enjoy world-class service at their waterfront home.
